Here’s how to avoid mistakes in identifying business Tone of Voice

03 nov, 2020

In today's era of excess content production and competition amongst the high-quality content of different brands, your brand can easily get lost without being noticed. Branding is a process that produces companies that survive. Those who recognise this appear to be the most beloved and longest-lasting companies. When it comes to branding, people often think about their visual identity. There's another aspect, though, that is often overlooked: voice and tone.

What Is Tone of Voice?

The tone of voice refers to the charisma and sentiment injected into the communication of a company. It includes everything from the words and language that you use, to the character and picture that your branding resources seek to evoke. The voice tone describes how your brand interacts with the consumer and thereby affects how your message is viewed by individuals. Therefore, it can be a game-changer when it comes to increasing traffic for small businesses.

Why Is Tone of Voice Important for Your Small Business?

The tone of voice can do more than you anticipate for your small business.

Connects Brand with Audience: Tone of voice makes a connection that facilitates a dialogue with your audience. A caring or welcoming attitude towards your audience will inspire them to connect more with you, providing you with an opportunity to give them a solution for their problems.

Builds Trust: It makes your audience's confidence. Among those who claim they have a brand relationship; shared values are the critical reason for trusting a company. You can highlight the social work, contributions, and relevant activities occurring in the workplace to work towards this purpose.

Boost Revenue: A consistent tone of voice makes your brand trustworthy for audiences; hence, leads to an increase in the sales and the revenue generated. Although, you have to make sure that all the networks you are on are compatible with your tone of voice.

Voice v/s Tone

Voice:  represents the personality of your firm. It is consistent and unchanging.

Tone: psychological inflexion added to your speech. It is tailored to what is necessary for a specific piece or message.

Although your voice remains constant, depending on the meaning of your message, the tone can change.

How to Identify Your Brand's Tone Of Voice?

1.Conducting in-depth research to know your audience and target market is the primary step.

2.Identifying and defining the core values of the brand will help you in mapping the words and language you need to use to build the right tone of voice.

3.To see what your brand sounds like right now, audit your current content and communication before developing a tone of voice that suits your business.

4.Combine all the research you've done with your brand values to come up with a tone that is exactly what you want your business to sound like.

5.The last step is implementing the tone of voice by setting up firm brand guidelines.


To conclude, your audience will get a greater understanding of what the brand stands for and what commonalities you share with your target audience by ensuring a uniform tone in all your communications.